Job: Application Support Engineer – Studio & Broadcast

Title Application Support Engineer – Studio & Broadcast
Start Date 01-Mar-2022
Salary ₹6,00,000/- to ₹12,00,000/- PA CTC
Department Sales / Marketing, Studio & Broadcast
Functional Area Sales, Technical Support
Location Mumbai
Responsibilities/Scope of work
  • Provide application support to customers by helping with software and hardware installation, troubleshooting, optimization
  • Provide basic application training as needed to customers and resellers
  • Assist hardware support engineers with software troubleshooting, performing system upgrade/downgrade to meet compatibility requirements
  • Assist sales team with product demos, explaining solutions and proposals to end customers
  • Should have knowledge of computer hardware and software, basics of networking devices, AoIP standards
  • Must be good with Avid Pro Tools software and related hardware devices like audio interfaces, control surfaces, audio plugins
  • Be familiar with software registration, activation and installation procedures
Relevant Experience
  • At least 2-3 years of working experience as a assistant sound engineer or system support engineer
Years of experience 2 to 5 Years
Educational Qualifications
  • Bachelor’s or master’s degree in computer science or equivalent with domain knowledge in recording or post-production studios.

About Us

Ansata is a leading professional audio products and services company in the Indian subcontinent, providing a broad range of solutions in the Studio and Live Sound space. We are focused on architecting and delivering end-to-end solutions where there is a need for very high-quality audio.

We are the market leaders in Film and TV post-production, Streaming media – OTT, Music recording| Mastering, Touring sound, and Installed sound in India. The solutions we offer are created with world-renowned Professional Audio brands like Avid, Dolby, d&b audiotechnik, DPA, Audinate, iZotope, Amphion to name a few. On the IT side of our business, we provide solutions for Media Sanitation and High-performance computing.

Headquartered in Bengaluru, our company has branch offices in all major cities around India.